Planten App Privacy Policy (Global Terms)

Welcome to Planten! We are dedicated to building a friendly and safe community for plant lovers. We understand how important your personal information is to you. This Privacy Policy explains how we collect, use, and protect your information, and outlines the rights you have.

Information We Collect

To provide and improve our services, we collect the following information:

Information You Provide to Us:

• Account Information: The username you create when you register.
• User Content: The plant photos you upload, any related notes or annotations you add, and the consultation questions you ask us.
• Information from Third-Party Services: When you choose to sign in using your Apple ID, we will collect your unique user identifier and, based on your authorization, the email address and name you choose to provide. We use this information to create and link your Planten account.

Information We Automatically Collect:

• Device and Log Information: We collect information about your device (such as its model and operating system version) and necessary log data. This is used solely for system crash analysis and performance optimization to ensure our app runs smoothly.
• IP Address: We collect your IP address primarily for security analysis (e.g., to identify unusual login activity) and to provide basic localized services.

Third-Party Services

We use Google Firebase to provide the following services:

• FirebaseAI: Integrate with the Gemini model to provide more accurate recognition services.

Firebase data processing follows Google's Privacy Policy: https://policies.google.com/privacy

How We Use Your Information

We use your information for the following purposes:

• To Provide and Maintain the Service: We use your account information and user content to deliver core features like plant identification, content posting, and community interaction.
• Authentication and Personalization: We use information from third-party accounts like your Apple ID to verify your identity, simplify the login process, and provide a more personalized service experience.
• To Optimize and Improve Our Product: By analyzing device and log information, we can continuously fix bugs and enhance the user experience.
• To Ensure Security: We use information like your IP address to protect you and our services from fraud and abuse.
• To Communicate With You: When necessary, we will communicate with you about service-related matters, such as responding to your inquiries.

How We Share and Disclose Your Information

We respect your privacy. We will not share your personal information with any third party, except in the following circumstances:

• With Your Explicit Consent: We will share your information with a third party if we have received your explicit consent to do so.
• For Legal Reasons: We may be required to disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
• Service Providers: We may share necessary information with trusted third-party service providers (such as cloud storage services) who help us operate our service. These providers are bound by strict data protection requirements and are not permitted to use the information for any other purpose.
• To Protect Users and the Public: Where permitted by law, we may share information to protect the rights, property, or safety of Planten, our users, or the public.

Your Rights and Choices

We respect your control over your personal information. You have the following rights:

• Access and Correction: You have the right to access your account information and correct any inaccuracies at any time.
• Deletion: You can delete the content you post, such as your plant photos. You can also request that we delete your personal data from our servers under certain conditions.
• Withdraw Consent: You have the right to withdraw your consent for our processing of your personal information at any time.
• Exercising Your Rights: To exercise any of these rights, please contact us at intellisant_001@outlook.com.

Data Security and Retention

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Our service is global, and your information may be stored and processed on servers located outside of your home country. When we conduct such transfers, we will ensure that your information is protected to the same level as it is in your home country.

Children's Privacy

Our service is intended for a general audience. We do not knowingly collect personal information from children under the age of 13 (or another age as required by local law). If you are a parent or guardian and discover that your child has provided us with information without your consent, please contact us immediately, and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through a prominent notice within the app or by email.